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Consumers’ desire for stay-at-home convenience has exploded in recent years. Your customers want to explore new flavors and enjoy their favorite restaurants from the comfort of their pajamas.
Managing a flux of to-go orders can be a nightmare, full of manual errors and human blunders. But the right software can transform a logistics minefield into a steady stream of happy customers and fat profits.
You need the best software for restaurants. There are many solid restaurant management systems to consider. Let's take a close-up look at six different leading platforms.
Delivety is an all-in-one OMS for restaurants, cafes, and cloud kitchens. The platform is intuitive and easy to use, offering businesses an easy way to manage a high volume of orders from one or more restaurant menus within a single kitchen.
Use Delivety to easily build and manage websites, set up digital kitchen dashboards to display recipes, optimize labor management, time food production, change menu offerings, upsell recommended pairings, track orders, and verify final delivery.
Delivety can streamline all aspects of the online order management process:
In addition to excelling at online delivery order management, Delivety is also affordably priced and allows restaurant customers to BYOD or “Bring your own device.”
AB GO is a Wells Fargo POS software system designed for the food and beverage industry. It allows for digital or contactless payment, reservations, online ordering, pickup, and delivery.
Toast is a restaurant POS system that manages online orders, deliveries, email marketing, contactless payment, eGift cards, and other restaurant activity. It handles other business operations too, such as payroll, inventory management, and back-of-house functions.
Unlike Delivety, Toast was developed for the in-person dining experience. Its technology was designed to connect all aspects of restaurant management within one platform, with its online delivery capabilities less robust.
BentoBox is a marketing and online ordering platform for restaurants to manage the dining experience on and off-premise. Its software handles the creation of websites, waitlists, kiosk checkouts, reservations, takeout, and delivery.
Onfleet is a delivery management platform with robust delivery and tracking capabilities for restaurants and other industries. While not built specifically for food and beverage, Onfleet offers sophisticated data analytics and in-person support, which may be well-suited to national chains
For affordability, the best restaurant software is a tie: Delivety and Toast.
Both Toast and Delivety have a free plan, but Toast’s free plan is for using an on-premises POS terminal whereas Delivety’s free plan offers up to 300 online orders per month
It depends on your individual business needs. For streamlining kitchen workflows to achieve maximum efficiency, Delivety is a solid option. If you have your own dispatch and fleet monitoring capabilities, BentoBox may be a good fit.
For the most part, it comes down to how much online business you have now and how much future delivery growth you foresee.
| Feature | Delivety | Toast | AB GO | BentoBox | Incentivio | Onfleet |
| Pricing | Free — Pro Plan starts at $49/month | Free starter kit(1-2 terminals) — Point of Sale Plan starts at $69 a month | Starts at $19.99/ month | Starts at $119/month | Starts at $249/month | Starts at $500/month |
| Best For | All restaurants | On-premises POS | All restaurants | Restaurants (1-50 users) | Restaurants (all sizes) | Multi-national couriers and retail chains |
| Deployment | Cloud-based | Cloud-based | Cloud-based | Cloud-based | Cloud-based | Cloud-based |
| Tree trial | Yes | No | Yes | Yes | No | Yes |
| Key Features | + Point-of-sale
+ Assembly dashboard + Order management + Order delivery tracking + Bring your own device (BYOD) + Delivery zones + Route optimization + Geofencing + Courier management + Kitchen management + Menu management + Loyalty program integration + Reporting and analytics + Inventory management + Multilingual support | + Point-of-sale
- Assembly dashboard + Order management Order delivery tracking -Bring your own device (BYOD) - Delivery zones - Route optimization - Geofencing - Courier management + Kitchen management + Menu management + Loyalty program integration + Reporting and analytics + Inventory management | + Point-of-sale
- Assembly dashboard> +Order management + Order delivery tracking - Bring your own device (BYOD) + Delivery zones - Route optimization - Geofencing - Courier management + Kitchen management + Menu management + Loyalty program integration + Reporting and analytics + Inventory management + Multilingual support | +Point-of-sale
- Assembly dashboard +Order management - Order delivery tracking -Bring your own device (BYOD) +Delivery zones - Route optimization -Geofencing -Courier management +Kitchen management +Menu management +Loyalty program integration +Reporting and analytics +Inventory management | +Point-of-sale
- Assembly dashboard +Order management +Order delivery tracking -Bring your own device (BYOD) +Delivery zones - Route optimization +Geofencing +Courier management +Kitchen management +Menu management +Loyalty program integration +Reporting and analytics +Inventory management | - Point-of-sale - Assembly dashboard + Order management + Order delivery tracking - Bring your own device (BYOD) + Delivery zones + Geofencing + Route optimization + Courier management - Kitchen management - Menu management - Loyalty program integration + Reporting and analytics -Inventory |
| Pros | Free plan, Scalable, Customizable, Easy to use, Robust integration Capabilities, Discounts for more than 10,000 orders per month | Free plan, Easy to use | Flat-rate pricing, POS system integration | Good customer service | Feature-rich, Scalable | Easy onboarding, On-premise support |
| Cons | No on-premise support | No free trial, fee structure more expensive for smaller dining tabs | Complicated pricing tiers based on revenue share and status (bronze, silver, or golden) order total, interchange, and network risk fees | No routing, dispatch, no inventory management features | No inventory management features | Expensive, lacks restaurant-specific features |