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Take complete control of food delivery tracking with the Courier Web App

Spend less time managing deliveries and more time growing your business. Stop couriers picking up the wrong orders, reduce mistakes, satisfy customers, and save on delivery costs.
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Couriers

Prevent order mishandling and ensure accurate deliveries

  • Make sure your couriers take the correct and complete orders by having them scan QR codes on all order bags before leaving for delivery. This prevents mistakes like incomplete orders or wrong items being delivered. If any QR code is missing or incorrect, the food delivery software flags it, stopping the courier from leaving with an incomplete order.
  • Reduce errors and avoid the need for repeat deliveries. Your customers will get their orders promptly and as expected, leading to higher satisfaction and loyalty. By streamlining the process, you cut additional delivery costs and allow couriers to focus on fulfilling new orders, making their work more efficient.
  • Track which courier picks up each order to keep them accountable. Reducing the risk of theft or loss makes couriers responsible for their deliveries, boosting the reliability of your delivery operations.
Prevent order mishandling and ensure accurate deliveries

Optimize delivery routes for efficient deliveries and customer satisfaction

  • The Courier Web App automatically arranges couriers’ routes in the most efficient order, considering current traffic conditions. This allows deliveries to be completed faster, reducing delays and increasing the chances of customer satisfaction. Dispatchers can also easily reorder deliveries as needed, with changes instantly reflected in the Web App.
  • By optimizing routes, couriers can complete more deliveries in less time, reducing the need for additional couriers and cutting down on fuel and maintenance costs. With this food and beverage courier software, you can save money while increasing the overall productivity of your delivery operations, allowing you to handle a higher volume of orders with fewer resources.
  • The ability to view and manage the status of each delivery in real-time allows operators to quickly address any issues that arise. When they do, you can act fast and ensure all orders are delivered accurately and efficiently. This level of control helps maintain high standards of service and customer satisfaction.
Optimize delivery routes for efficient deliveries and customer satisfaction

Eliminate errors and delays by giving couriers access to comprehensive order information

  • Couriers have access to all necessary order, customer, and payment information at their fingertips. This eliminates the need for searching through receipts or making multiple calls to clarify details. Management can update orders in real-time, with changes instantly reflected in the Courier Web App, so couriers always have the latest information.

  • With accurate and comprehensive information, couriers can deliver orders efficiently and without errors. Now you can free up staff to focus on other critical tasks instead of dealing with order-related issues, and spend less time having to deal with customer complaints because there won’t be any.

  • Real-time updates mean that any last-minute changes, such as order modifications or address adjustments, can be managed instantly, reducing the risk of errors and helping customers receive their orders as expected.

Eliminate errors and delays by giving couriers access to comprehensive order information

End cash payment confusion with real-time cash transaction tracking

  • The Courier Web App provides detailed tracking of all cash transactions, removing the guesswork around the right amount of cash being received. With Delivety, couriers know the exact amount to collect, and any changes to payments can be updated in real-time, reflecting instantly in the app. Integration with the cashier’s Transactions Dashboard further streamlines the reconciliation process.
  • Save time for both couriers and cashiers by eliminating unnecessary calls and clarifications.  While boosting customer trust and satisfaction by ensuring professional handling of payments. You also reduce stress for couriers by providing accurate tracking and clear instructions, improving their job satisfaction and overall performance.
  • The comprehensive tracking system helps management maintain high levels of financial integrity by reducing the likelihood of discrepancies. Instead, your team can have confidence that all transactions are accurately recorded and accounted for.
End cash payment confusion with real-time cash transaction tracking

How to easily manage deliveries with the Courier Web App

Simplify your delivery operations with Delivety's Courier Web App
  1. Set up your Delivety admin account Get started with Delivety on any device and begin optimizing your delivery process today.
  2. Create courier users Create users and assign them access to the Courier Web App for seamless delivery management.
  3. Monitor and improve delivery performance Keep track of delivery progress and identify areas for improvement to improve efficiency and customer satisfaction.

Common Questions

How does the Courier Web App improve delivery accuracy?

The Courier Web App requires couriers to scan QR codes on all order bags before taking them for delivery. This ensures they have the correct and complete orders, preventing mistakes and reducing the need for repeat deliveries.

Can I track the status of my couriers in real-time?

Yes, the Courier Web App provides real-time food delivery tracking. You can see which orders have been picked up, which are in transit, and which have been delivered, giving you full visibility and control over your delivery operations throughout the entire process.

How does route optimization work in the Courier Web App?

The Courier Web App features route optimization, automatically arranging the most efficient routes for couriers based on current traffic conditions. This helps reduce delivery times and operational costs while ensuring timely deliveries.

What devices are compatible with the Courier Web App, and how does it benefit management?

The Courier Web App is compatible with smartphones, tablets, and computers, allowing couriers to access necessary information and updates from anywhere. For management, the app integrates seamlessly with the admin dashboards, providing real-time updates and efficient communication with couriers. This integration enables management to monitor order status, make quick adjustments, and ensure accurate deliveries, ultimately streamlining operations and reducing errors.

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