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Couriers have access to all necessary order, customer, and payment information at their fingertips. This eliminates the need for searching through receipts or making multiple calls to clarify details. Management can update orders in real-time, with changes instantly reflected in the Courier Web App, so couriers always have the latest information.
With accurate and comprehensive information, couriers can deliver orders efficiently and without errors. Now you can free up staff to focus on other critical tasks instead of dealing with order-related issues, and spend less time having to deal with customer complaints because there won’t be any.
Real-time updates mean that any last-minute changes, such as order modifications or address adjustments, can be managed instantly, reducing the risk of errors and helping customers receive their orders as expected.
How does the Courier Web App improve delivery accuracy?
The Courier Web App requires couriers to scan QR codes on all order bags before taking them for delivery. This ensures they have the correct and complete orders, preventing mistakes and reducing the need for repeat deliveries.
Can I track the status of my couriers in real-time?
Yes, the Courier Web App provides real-time food delivery tracking. You can see which orders have been picked up, which are in transit, and which have been delivered, giving you full visibility and control over your delivery operations throughout the entire process.
How does route optimization work in the Courier Web App?
The Courier Web App features route optimization, automatically arranging the most efficient routes for couriers based on current traffic conditions. This helps reduce delivery times and operational costs while ensuring timely deliveries.
What devices are compatible with the Courier Web App, and how does it benefit management?
The Courier Web App is compatible with smartphones, tablets, and computers, allowing couriers to access necessary information and updates from anywhere. For management, the app integrates seamlessly with the admin dashboards, providing real-time updates and efficient communication with couriers. This integration enables management to monitor order status, make quick adjustments, and ensure accurate deliveries, ultimately streamlining operations and reducing errors.