Although success in the food delivery service comes from many components of effective management, there are still some crucial points to consider. You have to keep your customers delighted with the ordering process, from having an easy and convenient way to place their order to the on-time delivery of the exact dishes that they ordered. Needless to say, hot dishes have to be warm, while cold dishes have to stay chilled, and all of them together have to arrive to the customer tasty and nice.
This process, from start to end, is called an “order journey”, and needs to be well-managed in order to be successful. Delivety is the online management system for food delivery businesses that helps you keep all of your “order journeys” at your fingertips and your customers delighted.
If you are running a restaurant, you probably have some POS terminals, and your kitchen works with either kitchen terminals or paper tickets. And if you have tried to dip into the food delivery business, you’ve probably noticed how ineffective your current system is for managing delivery or takeaway orders.
There is nothing wrong with your restaurant software, it just wasn’t designed with the delivery business in mind. So if you are serious about food delivery, you need Delivety, an online order management system for food delivery businesses that handles your delivery orders from a convenient website for your customers to the Kitchen Displays that enables your cooks to easily prepare exactly what the customer desires, and from an Assembly Dashboard for getting the orders dispatched in full to the Operator Dashboard for managing them all.
Unlike any POS terminals, Delivety allows your employees to work using any device - even their smartphones (a technology called BYOD - Bring Your Own Device).
Key market players
|Compatible devices||Any device including your kitchen staff members’ phones.||You will need a proprietary KDS terminal in most cases.|
|Number of users||Unlimited||Limited to the number of purchased POS terminals and/or pricing plans and/or staff accounts|
|Manageable flows for multiple Kitchen Display System (KDS) screens||Included||Not provided|
|Order Assembly Dashboard||Included||Not provided|
|Recipe Viewer||Included||Provided in some solutions.|
|Commissions||Zero||Order fees from 1.5% to 7%|
|Ease of setup||It takes minutes to set up. Your kitchen staff can start working in orders once you activate their accounts.||It takes days to set up. You will need to purchase KDS terminals and pay for setup engineer visits in most cases.|
|Free Trial||A 30-day free trial including all features alongside unlimited orders, locations, and users||Limited to free-trial plan’s basic features.|
|Price per month||Free for up to 300 orders per month, or $49 per month for up to 5,000 orders per month
||From $199 to $249 per month for comparable subscription plans|
What kind of devices can I use for Kitchen Dashboards?
The main advantage of Delivety is that it can be used with any internet-connected device with a web browser to work in your kitchen. The cheapest (but very convenient) solution is to use any Android tablet or iPad (not necessarily a new one) with a magnet holder attached to a cooking table or shelf. Another option is to use any phone (yes, your cooks can use their own devices!) with a magnet holder. By opting for one of these approaches, you can deploy Delivety in your kitchen within a single day!
Bear in mind that a tablet or phone is not the only potential solution, and that any computer with a touchscreen can be used just as easily. As long as you can launch a web browser on your existing POS terminal, you can use it as well.