Online Ordering System for Takeaway

Order Instantly Reaches the Kitchen

New orders appear on the Kitchen Display System (KDS) in real time, showing dishes, notes, and prep times. Staff start cooking right away and mark each item as ready when done.

Delivery in Motion

If you offer delivery, couriers pick up the order, update the status on the go, and customers can track progress. For takeaway-only operations, customers simply receive a notification when their order is ready for pickup.

Everything Stays in Sync

Every action updates (status change, an updated menu item, or an adjusted delivery zone) everywhere instantly — from the KDS to the operator dashboard to the customer’s order view. No delays, no confusion, no missed updates.

Works on Any Device

Your online ordering system is fully responsive and optimized for every device — Android and iOS smartphones, tablets, laptops, and desktop computers. The interface automatically adapts to any screen size, ensuring smooth performance and a consistent user experience everywhere.

Simple Checkout Process

Your customers complete an order in seconds through a clear, step-by-step checkout flow. They can choose pickup or delivery, review their order in real time, and see all charges upfront — no hidden fees or confusion.

Multiple Payment Options

Offer your customers full flexibility at checkout. The takeaway system supports credit and debit cards, digital wallets, and cash on delivery, with all online transactions handled through PCI-compliant gateways. You can enable or disable payment methods per location or brand, and track every transaction directly in your dashboard.

Your cooks see orders on a screen instead of printed tickets. Each order shows what needs cooking, special instructions, and timing. The KDS organizes orders by priority, so your team always works on the right things first.

Time stamps show how long each order has been in preparation. Items that need more time appear at the top. When multiple orders come in at once, the system prevents bottlenecks by spreading tasks across available stations.

Smart Courier Assignment

As soon as an order is ready, the system automatically selects the best available driver based on their location, route, and workload. Couriers instantly receive pickup details, customer address, and delivery instructions.

Set Your Delivery Zones

Draw your delivery areas right on the map and set fees for each zone. The system automatically blocks orders from outside your range, keeping your delivery team focused where it matters.

Track Courier Performance

Monitor every delivery in progress and review driver performance metrics (completed orders, delivery times, and customer feedback) directly in your dashboard. Use this data to optimize routes, maintain quality, and reward top performers.

Note: All courier features are optional. If you operate a pickup-only takeaway, you can disable delivery functionality entirely.

Automatic Address Validation

The system checks every address. If someone tries to order from outside your zones, they see a message explaining you don't deliver there. This saves time and prevents awkward situations.

Offer Scheduled Pickup

Offer flexible pickup options to reduce kitchen load during rush hours. Set time slots that match your prep capacity, and let customers choose the most convenient pickup window.

Custom Delivery Zones (Optional)

Draw delivery zones directly on a map and assign unique fees, delivery times, and minimum order values for each area. 

The checkout process takes about 30 seconds. Customers enter their address, select delivery or pickup, choose a payment method, and confirm. That's it.

All payment information is encrypted. You never handle sensitive card data directly. The system meets security standards required by banks and card companies. Customers trust the process, and you avoid liability issues.