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Amid today's crowded restaurant scene, efficiency is everything. A solid POS system can assist owners with food delivery operations, while seamlessly managing front-of-house and back-of-house activities.
This article will cover what you need to know about restaurant POS management software and how to choose the best solution for your needs.
POS stands for point of sale. In restaurants, it's a platform where you punch in orders and it serves as the digital hub of all of your restaurant operations.
However, this is often insufficient for the needs of today’s restaurateurs. A modern POS must cover online food delivery operations as well as traditional in-house and operational activities.
Beyond taking orders, a restaurant management POS system has several other key features. This includes reservations, menu management, inventory tracking, payment processing, CRM, personnel management, and reporting and analytics.
Additionally, a POS system manages online orders for pick-up and delivery.
With Delivety’s POS, there’s a built-in digital order assembly dashboard so staff can prepare dishes quickly and accurately. The dashboard has a simple and intuitive interface that enables chefs to assemble several orders simultaneously, reducing wait times so you can feed customers faster.
For optimal oversight, you can track the full “order journey” of every meal, from when the customer clicks “purchase” to when it arrives on their doorstep.
Delivety offers comprehensive solutions for courier management. Efficiently create and manage courier tasks, shifts, and other workflows like Delivety’s QR code system to accurately identify orders. No more drivers sitting idle while you figure out order details, and no more delivery order mix-ups.
While most restaurant POS software options compel businesses to invest in a separate system for deliveries, Delivety comes with a comprehensive Courier WebApp. While Google Maps can help drivers locate an address, Delivety allows couriers to optimize routes based on location, traffic conditions, and current and upcoming orders.
All too often, restaurants need to disappoint diners by calling them on the phone to let them know their delivery address is outside of their coverage area. Not only is this frustrating for would-be customers, but it’s a huge waste of time for staff who must often call during a busy meal rush.
Additionally, even for addresses within your delivery zone, staff must take time to calculate delivery fees, other costs, and driver ETAs.
Delivety solves these challenges by implementing geofencing and delivery zones. If a customer attempts to order outside of your delivery zone, Delivety will present them with alternative options, so orders can be managed without extra hassle or staff intervention.
While online orders may feel like a different beast from tableside ones, both rely on the same kitchen staff and ingredients. The right POS system can manage a seamless order flow to the kitchen for on-time deliveries to restaurant tables and diners' homes.
Using a POS system that handles online orders has several benefits:
Pricing for a restaurant point-of-sale system can range from zero to several thousand dollars a year depending on POS hardware (terminals needed), sales volume (tied to associated merchant processing fees), multiple locations, and the POS vendor.
At Delivety, there’s no charge for the Basic monthly plan. It’s $0 a month for up to 300 orders each month. Pricing starts at $49 per month for the Pro Plan (up to 5,000 orders per month) or $99 per month for the Ultra Plan (up to 10,000 orders).
This is significantly cheaper than other POS systems, where pricing may start at $250 to $500. Additionally, Delivety allows you to BYOD—”Bring-Your-Own-Device”—whereas other competitors force you to buy their expensive hardware.
A robust POS ordering system is a must for any restaurant, from food trucks to hotel restaurants to fine dining. Make sure to choose a system that's scalable, intuitive, and able to easily accommodate delivery services with a user-friendly interface.
Also, prioritize options that offer a free trial. Some restaurant POS systems offer a demo but no free trial, or will only offer an impractically short free service window. In addition to tiered, affordable pricing, Delivety offers a free 30-day trial to new customers with no credit card required.
Delivety is a modern POS system for today’s restaurants, cafes, and eateries, with powerful, delivery-oriented features.